URHEIM takes your privacy seriously wherever personal information is collected, used, stored, or otherwise processed in connection with the official website located at WWW.IMURHEIMOFFICIAL.COM, including any page, feature, content block, embedded player, form, or related web property that links to this Privacy Policy.
In this Privacy Policy, “URHEIM,” “we,” “our,” and “us” refer to the operator of the website and the controller of personal information collected through it, where applicable. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
Please read this Privacy Policy carefully. By using the website, you acknowledge that you have read and understood the terms described below.
Quick Guide to Contents
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to information collected through the official URHEIM website and related website features that link to this Privacy Policy. It does not apply to information collected by third-party websites, services, applications, or platforms that are not owned or controlled by URHEIM, even if they are linked from the website.
2. INFORMATION WE COLLECT
We may collect different categories of information depending on how you use the website, including:
Where the website or connected services allow account-related interactions, purchases, downloads, registrations, pre-saves, merch-related actions, or similar activity, we may collect contact details, order-related information, delivery information, payment-related metadata, and correspondence connected with those interactions.
If you sign up to receive updates, newsletters, announcements, release notifications, promotional communications, or campaign-specific messages, we may collect your name, email address, marketing preferences, location details, and related engagement data.
We may receive information when you interact with URHEIM across social media platforms, streaming services, embedded players, smart links, or other connected third-party services, including identifiers, publicly visible profile information, and service-specific interaction data where relevant.
When you contact us through forms, email, or other communication channels, we may collect your name, contact details, the content of your message, any attachments you send, and any follow-up information reasonably necessary to respond.
We may automatically collect technical and usage information such as IP address, browser type, device type, operating system, pages visited, referring URL, session activity, and interaction data.
Certain information may also be used or stored in connection with internal recordkeeping, compliance, technical administration, security monitoring, support workflows, and other legitimate internal business purposes related to operating and maintaining the website.
| Category of Information | Examples | Typical Source |
|---|---|---|
| Identifiers | Name, email address, IP address, online identifiers | Forms, device/browser interactions |
| Technical Information | Browser type, operating system, device type, screen size, referring URL | Automatic collection |
| Usage Information | Pages visited, buttons clicked, session activity, timestamps | Automatic collection, analytics |
| Communications | Messages, inquiries, attachments, support requests | Contact forms or email |
| Preference Information | Consent choices, language or functional preferences | Cookies, local storage, settings tools |
3. HOW WE COLLECT INFORMATION
We may collect information from the following sources:
- directly from you when you complete a form, send a message, or otherwise contact us;
- automatically when you browse or interact with the website;
- through cookies and similar technologies;
- through embedded content, external players, analytics tools, or third-party integrations;
- from business or technical service providers involved in operating the website.
4. HOW WE USE PERSONAL INFORMATION
We may use personal information for a range of website and business purposes, including:
| Purpose | Examples of Use |
|---|---|
| Website Operation | Maintaining the website, loading pages correctly, providing functionality, preserving preferences |
| Communications | Responding to inquiries, handling contact form submissions, processing follow-up messages |
| Performance and Improvement | Understanding how the website is used and improving user experience, layout, and functionality |
| Security and Abuse Prevention | Monitoring suspicious traffic, preventing spam, protecting website integrity |
| Embedded Services and Media | Displaying video, music, social widgets, streaming links, and other integrated experiences |
Please note that if you do not provide certain information requested by us, or if you object to processing that is necessary to operate requested functionality, we may not be able to provide that functionality.
5. LEGAL BASES FOR PROCESSING
Depending on your location and applicable law, we may process personal information based on one or more of the following legal bases:
- because processing is necessary to provide a requested service or website functionality;
- because you have given consent;
- because processing is necessary for our legitimate interests, such as maintaining and improving the website;
- because we are required to comply with a legal obligation.
6. HOW WE SHARE INFORMATION
We may share information where appropriate with:
- hosting providers, analytics providers, content delivery providers, and technical service vendors;
- email and communications providers involved in responding to messages or operating contact channels;
- platforms connected to embedded content, streaming, or social media integrations;
- professional advisers, legal representatives, regulators, or authorities where required by law;
- entities involved in a structural, organizational, or legal transition, where permitted by law.
7. COOKIES AND SIMILAR TECHNOLOGIES
We may use cookies, pixels, local storage, scripts, and similar technologies to support functionality, remember preferences, measure usage, improve performance, and manage consent. For more details, please refer to our Cookies Policy.
Some cookies may be strictly necessary, while others may depend on your consent where required by law.
8. THIRD-PARTY SERVICES AND EMBEDS
This website may include links, embedded media, players, widgets, or integrations from third-party platforms, including but not limited to YouTube, Spotify, Apple Music, SoundCloud, Meta platforms, TikTok, X, Reddit, Discord, and similar providers.
Those third parties may collect information through their content, cookies, or technologies according to their own privacy policies and terms. URHEIM is not responsible for the data practices of third-party services.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Retention periods may vary based on:
- the type of information involved,
- the purpose for which the information was collected,
- website security and technical needs,
- legal, regulatory, or contractual obligations.
10. INTERNATIONAL TRANSFERS
Depending on the hosting, infrastructure, analytics, communication tools, or third-party services used to support the website, personal information may be transferred to and processed in countries outside your country of residence. Where required by applicable law, appropriate safeguards may be used.
11. DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, server, network, transmission method, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
12. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have rights relating to your personal information, which may include the right to:
- request access to personal information we hold about you;
- request correction of inaccurate information;
- request deletion of certain information;
- request restriction of processing;
- object to certain processing activities;
- withdraw consent where processing is based on consent;
- request portability where applicable.
13. CHILDREN’S PRIVACY
The website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe that personal information has been submitted inappropriately by a child, please contact us.
14. CHANGES TO THIS PRIVACY POLICY
We may revise or update this Privacy Policy from time to time. Any revised version will be posted on this page together with a revised “Last updated” date. Your continued use of the website after changes are posted may be treated as acceptance of the updated Privacy Policy to the extent permitted by law.
15. CONTACTING US
If you would like to contact us regarding this Privacy Policy, have questions about how personal information may be handled in connection with the website, or wish to raise a privacy-related request, you may reach out to us by email at [email protected] and we will review your message as appropriate.
This Privacy Policy is intended as a general website policy and should be reviewed and adjusted over time to match actual cookies, integrations, forms, analytics tools, and jurisdiction-specific requirements that apply to the Site.